- Report: #1246777
Complaint Review: THMotorsports - Morton Grove Illinois
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Author Not Confirmed
Why?
THMotorsports
5631 Dempster St. Morton Grove, 60053 Illinois, USA
Phone:
1-800-299-1028
Web:
http://autoplicity.com/
Categories:
Business Rating:
(0)
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THMotorsports Autoplicity False advertising, scandalous, no customer service Morton Grove Illinois
7/26/15 part was ordered, 7/27/15 recevied an e-mail saying the part was shipped. Great, needed the part for a race the following weekend. 8/5/15 no part, called and was given a tracking number but they didn't know who the shipper was. Was told they'd find out and call me back within 4 hours. I waited 6 and called. After being on hold and hung up on by the automated call center for an hour I was finally able to reach someone. She explained it would take 24 hours to find this information. I insisted that I did not have 24 hours and needed an answer immediately because I've already taken off work and paid the entry fees for this race. After enough complaining she agreed to look it up for me and call right back. She called back and said the part was on back order until 8/30/15. They cancelled the order and had the part overnighted from another company. 8/6/15 the part is still available on their website but for $15 more! Fraud, if the cost of the part goes up before it ships they cancel the order! This company cliams to have parts in stock but if you look up the building it's nothing more than a glorified shed.
