- Report: #1004176
Complaint Review: Thomas Rech Plumbing and Heating - Sparta New Jersey
Reported By:
J M -
ledgewood, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Thomas Rech Plumbing and Heating
40 Underrock Road Sparta, 07871 New Jersey, United States of America
Phone:
973-222-0182
Web:
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Thomas Rech Plumbing and Heating Water Heater Install: FAIL Sparta, New Jersey
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Thomas Rech, of Thomas Rech Plumbing and Heating installed an electric water heater. During the install, he replaced the existing 10 gauge wire with thinner 12 gauge wire. The following morning, I noticed that there was smoke coming out of the water heater and the smell of burning wires. It would have caused an electrical fire had I not noticed it when I did. I quickly switched off the water heater at the breaker box.
When I looked at the electrical connections where Thomas Rech connected the incorrect wire, I saw that the wire nuts had all melted and there was damage to the wires inside the water heater. I called Thomas Rech, and explained the situation. He immediately attempted to blame the incident on a faulty water heater. He did offer to put the correct wire (which he should have done in the first place), but I refused due to his incompetence during the initial install of the water heater.
I requested a refund due to him incorrectly installing the water heater, and he refused. I pointed out that other than the incorrect wires he used which nearly set my house on fire, he also spilled solder on the top of the water heater, on my carpet and on a nearby cabinet. He continued to refuse to refund my money, and he stormed out. I incurred several hundred dollars in charges to rectify this situation.
STAY FAR AWAY FROM THIS GUY, NOT WORTH THE HEADACHES!!!
When I looked at the electrical connections where Thomas Rech connected the incorrect wire, I saw that the wire nuts had all melted and there was damage to the wires inside the water heater. I called Thomas Rech, and explained the situation. He immediately attempted to blame the incident on a faulty water heater. He did offer to put the correct wire (which he should have done in the first place), but I refused due to his incompetence during the initial install of the water heater.
I requested a refund due to him incorrectly installing the water heater, and he refused. I pointed out that other than the incorrect wires he used which nearly set my house on fire, he also spilled solder on the top of the water heater, on my carpet and on a nearby cabinet. He continued to refuse to refund my money, and he stormed out. I incurred several hundred dollars in charges to rectify this situation.
STAY FAR AWAY FROM THIS GUY, NOT WORTH THE HEADACHES!!!
