Hells Kitchen
United States of America#2Consumer Comment
Wed, October 24, 2012
The tech came to look at my oven, and said "it needs a new thermostat, and I'll have to order it." He said it should arrive in 2 or 3 days, but I did not hear from the company for over a month. Then, they made an appointment, from 11 a.m. - 4 p.m. (who do they think they are, the cable company?) I set my schedule around that time, and waited ALL DAY. At 3:35, I received a phone call from them, saying the tech is "stuck" at another job, and won't get to mine today, would I like to reschedule. Unlike the person with the dishwasher incident, you get ONE chance with me! I am really FURIOUS over this. I could have ordered the part and repaired it myself, by I live in a rental, and my management company selected the bozos. I agree, stay away from them!