;
  • Report:  #1501715

Complaint Review: ThredUp -

0 Updates & Rebuttals

Reported By:
Anonymous181 - New York, United States
Submitted:
Updated:

  • Author Not Confirmed What's this?
    • Why?
ThredUp
United States
Web:
Thredup.com
Categories:
Tell us has your experience with this business or person been good? What's this?

ThredUp Overcharged me and failed to respond to my attempts to obtain refund

I can’t express how truly incompetent the ThredUp team is. First- it took SEVEN months for them to process my bag Second- they charged me for a shipping fee that was explicitly waived. I have customer service emails to demonstrate this, which I brought to the attention of the company. Third- to get ANYONE to respond I have to email the company at least 5 times. It takes them WEEKS to respond. There is No phone number either.



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