I booked this place for my wedding so that my husband and I could leave in a helicopter. $700 to transport us to a hotel an hour away. I paid the balance in full 1 year prior to the wedding. The local pilot (who is an independent vendor HIRED by this company) was all ready to go, when a HUGE storm rolled in that caused a government-issued temporary ban on air traffic the day of my wedding. Needless to say, as accomodating as the local pilot wanted to be, he was legally not allowed to fly that day. I had to scramble for a last minute good samaritan at the wedding to drive my husband and I to the coast that night.
When I called back to ask for a refund given the situation, I was denied. Then a month later I was informed that I was approved. Then that was denied by the magical "corporate fairies" (who NOBODY there seems to know the name of.)
This company gave me the runaround for the past 6 months now. Do NOT book with them. Run the other way if you don't want to get cheated!