- Report: #1225307
Complaint Review: Tianjin Dekay Industrial Co. Limited - Tianjin City Nationwide
Reported By:
Kennedy76 -
Coorparoo, Alabama, Australia
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tianjin Dekay Industrial Co. Limited
No. 118，Kaiwei Road,Tanggu District, Tianjin City Tianjin City, Nationwide, China
Phone:
+86-022-27059151
Web:
www.tjdekay.com
Categories:
Business Rating:
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Tianjin Dekay Industrial Co., Limited - SEND SAND AND NOT WELDING MATERIAL - RIPOFFS Tianjin City Tianjin City
Report Attachments
This company contacted us in regards to welding wire and even went to the extent of sending us samples
We then purchased a 20 foot container of wire from them to the value of approx. $40 000 AUD.
We asked for photos of the packed container but never received them.
We bought the welding wire on the terms of CIF which means the goods should have been insured.
When we received the container of goods we opened it to find it was full of some kind of sand.
The lock that was placed on the container at the factory was the same one (with special barcode) that we cut off when the container was delivered.
We have tried every avenue possible to try and get the company to send us the correct goods but they don’t want to know about it.
“We have contacted both Australian and Chinese consulate and no one want to know about it. Our customs will not tell us why they did not xray the container and also want nothing to do with this. We have had a check up done on the company also which has told us they are only registered in Hong Kong and not China.
The company will not give us any information on any other products that the factory they deal with produce so we can try and acertain what this product we have is. They also refuse to tell us the same or address of the factory so we can contact them directly.”
And they stated they were sorry they forgot to insure the container but tough.
This company has acted fraudulently and we would like to advise everyone possible of this to prevent it from happening in the future.
Also if anyone has any other avenues to help us please let us know.
1 Updates & Rebuttals
lawyerduweidong
beijing,Alabama,
China
back your money
#2REBUTTAL Owner of company
Mon, August 31, 2015
i can help you money from them pls send me email i am a lawyer come from beijing my name is duweidong i want to help you back the money from them Beijing daocheng lawfirm Add: Suite 2001/2002,20/F,D Building,JunFengHuaTing Plaza beichenxi street, Chaoyang District Beijing 100020, China. Mobile:(((Redacted))) email:[email protected] / [email protected]
