M
Fairfax,#2Author of original report
Tue, September 20, 2005
The money was refunded into my account within 4 days. I still had the card replaced with a new one... just in case.
Mike
Brooklyn,#3Consumer Suggestion
Fri, September 16, 2005
One piece of advice: if they gave you a cancellation number when you called, and you wrote that number down, call your credit card company and make sure they have that number. They can use that to refuse additional charges should their be a glitch (or worse, should ER just try to keep charging you on purpose). It would also be a good idea to call your card company and to ask them to note that ER promised you a refund on your account. That way, if the refund doesn't come through, there is some record, albeit from you, of their promise.
M
Fairfax,#4Author of original report
Thu, September 15, 2005
I read a lot of people saying Entertainment Rewards refused them a refund. I didn't take no for an answer. I was out of my mind angry... I didn't let the guy get a word in. After he "spoke with a supervisor", I was told my credit card was being fully refunded. I will update when I recieve refund... if I recieve refund.