;
  • Report:  #183222

Complaint Review: Tickets My Way Headliner Tickets - Las Vegas Nevada

Reported By:
- Reno, Nevada,
Submitted:
Updated:

Tickets My Way Headliner Tickets
3355 Spring Mountain Rd Ste. 245 Las Vegas, 89102 Nevada, U.S.A.
Phone:
702-251-7469
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 3-7-06 I ordered Black Eyed Peas concert tickets for my 11 year old son and I. My credit card was IMMEDIATELY charged for $598.50 but I never received the tickets!

I did make contact with a male over the phone on 3-20-06 and was asked for my last name and told that the tickets would arrive Fed Ex on 3-23-06. When I questioned the late arrival, I was told to call them back if they did not get there.

On 3-24-06, after the tickets did not arrive, I tried to call back and could only get an answering service that was not equipped/able to record a message. I made dozens of phone calls to both the local number and the 800 number and continued to get a message stating the office was closed! I then sent several emails to the addresses used to send my "confimation" and did not receive a reply.

I have filed a billing dispute with my credit card company, a report with the Better Business Bureau and forwarded all documents to the Clark County District Attorney office, Criminal Division.

Upon closer examination of my confirmation documents, I noticed discrepancies in the order/invoice numbers and the seat numbers. This company is reprehensible and should be prosecuted to the fullest extent.

If you are a victim of this company, I encourage you to contact the BBB of Southern Nevada at 702-320-4500 or [email protected] and the District Attorney at 702-671-2501 or www.co.clark.nv.us/district_attorney.

Tina

Reno, Nevada
U.S.A.


1 Updates & Rebuttals

Tina

Reno,
Nevada,
U.S.A.
UPDATE ON BBB

#2Author of original report

Sat, March 25, 2006

The BBB is not perfect, by any means... Tickets My Way is not a member of the BBB, which is good. They do, however, have 43 complaints registered against them in the past 36 months! If I had checked this prior to using them, I would be in this situation. The BBB is another way for consumers to document these type of incidents against companies that operate in an unethical manner. It is also documentation for the District Attorney to use in a case against Tickets My Way. I stand by my suggestion to contact not only the BBB but the District Attorney.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//