- Report: #873623
Complaint Review: Tidewater Workshop - Egg Harbor City, NJ 08215 Internet
Reported By:
Barb -
Rochester Hills, Michigan, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Tidewater Workshop
1515 Grant Street, Egg Harbor City, NJ 08215, Internet, United States of America
Phone:
800-666-8433
Web:
www.tidewaterworkshop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tidewater Workshop Empty Promises, Internet
I ordered 2 benches in July 2011 and still have not received either one of them. My credit card was charged in the fall of 2011.
The first time I called, a woman said my order was going to be shipped out the next week. Never happened. I have called numerous times and spoke with this same woman or left voicemails. The woman tells me my benches are on back order due to the fact that the company has moved to a larger facility and due to the high volume of orders, they are behind. Every time is another excuse. This poor woman is told to lie to the customers. If she were smart, she'd get out of there quick!
I called on March 28, 2012 and asked to cancel my order and to adjust my credit card. Nothing has been done to date. I've left more voicemails and never get a return call. This is a HUGE disappointment.
The first time I called, a woman said my order was going to be shipped out the next week. Never happened. I have called numerous times and spoke with this same woman or left voicemails. The woman tells me my benches are on back order due to the fact that the company has moved to a larger facility and due to the high volume of orders, they are behind. Every time is another excuse. This poor woman is told to lie to the customers. If she were smart, she'd get out of there quick!
I called on March 28, 2012 and asked to cancel my order and to adjust my credit card. Nothing has been done to date. I've left more voicemails and never get a return call. This is a HUGE disappointment.
1 Updates & Rebuttals
Tidewater Workshop
Oceanville,New Jersey,
Issue resolved in 2012
#2REBUTTAL Owner of company
Fri, March 28, 2014
Barbara G.’s issue was resolved in 2012 when she received her complete order.
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