Tidewater Workshop
Oceanville,#2REBUTTAL Owner of company
Thu, March 27, 2014
Maria M.'s issue was resolved in 2012.
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Taken For A Ride
Hartsdale,,#3Author of original report
Fri, September 28, 2012
September 28, 2012
Please note that I notified my credit card company on 9/12/12 of the problem (non-delivery of the benches I had called the credit card company the week before that to see if they could contact Tidewater Workshop as I really wanted the benches. They told me no, that all they could do is dispute the charge. I called Tidewater Workshop again to no avail. Note I ordered ordered benches on 5/17/12 and my account was charged by Tidewater Workshop on 5/22/12. I called the credit card company again on 9/12/12 and they put the charge into dispute (Tidewater Workshop had 2 weeks to rectify the problem). I received the benches on 9/17/12 at 7pm and called the credit card company on 9/18/12 to report that the dispute had been settled--I received the merchandise. On or about 9/25/12 I received a letter from the Tidewater Workshop; I am responding to that letter now. I have not opened the boxes and will not do so until the spring (as I wanted them for the summer).
Hartsdale, Ny