- Report: #1228378
Complaint Review: Tiger Direct - Georgia
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Author Not Confirmed
Why?
Tiger Direct
P.O. BOX 95313 31193-5313 Georgia, USA
Phone:
800 800 8300
Web:
www.tigerdirect.com
Categories:
Business Rating:
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Tiger Direct TigerDirect.comw3ww Rebate offered and promised on original order not being honored. Atlanta Georgia
purchased an Asus 7" Android Tablet from Tiger on 12/03/2014 ad promised a $70.00 rebate. rebate offer had an expiration date of 12/05/3014 11:59 pm ET, and required a coupon to be printed and mailed to get the rebate. no other items were requested in order to get the rebate. item was ordered on 12/03/2014 well before the expiration of the offer. coupon was printed and mailed to offeror on 12/10/2014. offer stated rebate might take 4 to 6 weeks to be issued.
inquiry as to rebate status was made on 1/23/15 was told by Customer Service to wait the full 8 wrrks. further inquiry to McAfee Rebate Center, the mfgr of the item, on 3/28/15, was rold I needed a tracking number and had to file a registration for the rebate form. original offer did not state any requirements of these items. I have never received any of the adorementioned items. on 4/22/15 further inquiry re rebate, resulted in being told that my claim for rebate would be escalated for resolution and I would be notified in two to three days as to the status of the claim. I did not get a report as to the status. On 4/10/15 inquiry ws again made at the rebate center re the claim. was again asked for tracking info and regisreation info, which I had on several occasions told them I had never received either of these items, thus I could not furnish the additioinal requested info. I was then told that I would not get the promised rebate.
invoice confirming purchase, from Tiger Direct, #P500771600002, was received 12/10/14, all of the details of this order are contained in this order which has been archived at the McAfee Rebate Center.
