- Report: #248997
Complaint Review: Tiger Direct - Miami Florida
-
Author Confirmed
Why?
Tiger Direct
7795 W Flagler St Suite 35 Miami, 33144 Florida, U.S.A.
Phone:
800-800-8300
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tiger Direct No Rebate sent from TD or One rebate. Total Lie and Ripoff. Miami Florida
I ordered a Dell computer for my girlfriend for Valentines. I received the computer and the next day, I filled out all the required forms to do the rebate. Oh it wasn't easy as you had to go to OneRebate..er i mean oneripoff, and go to several sites and print off different forms.
Anyway, I did all that, followed their instruction to a T and sent it away. A couple of days later I received an email saying I did it wrong. I know for a fact I didn't because I have sent rebates several times over the years and have never had a problem.
I called onerebate and tiger and never got a response. Nice customer service. So I never got my promised rebate check of $50. This practice should be illegal and they should incur hefty fines. Rebates should be done away with anyway. I am disgusted with how they just ignored my complaint. I doubt this company wil succeed in the long run. I will never shop there again.
Alan
Suwanee, Georgia
U.S.A.
Anyway, I did all that, followed their instruction to a T and sent it away. A couple of days later I received an email saying I did it wrong. I know for a fact I didn't because I have sent rebates several times over the years and have never had a problem.
I called onerebate and tiger and never got a response. Nice customer service. So I never got my promised rebate check of $50. This practice should be illegal and they should incur hefty fines. Rebates should be done away with anyway. I am disgusted with how they just ignored my complaint. I doubt this company wil succeed in the long run. I will never shop there again.
Alan
Suwanee, Georgia
U.S.A.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Help with your rebate
#2UPDATE Employee
Thu, May 17, 2007
Dear Customer: We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, we would be glad to assist you. To begin, please email us at [email protected] with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your situation will be researched by one of our agents. We look forward to achieving a resolution for you as promptly as possible. Sincerely, Alex Tiger Direct Customer Service/Web Response
