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  • Report:  #333067

Complaint Review: Tiger Direct/3dragonrebates/Onrebate.com - Miami Florida

Reported By:
- Salt Lake City, Utah,
Submitted:
Updated:

Tiger Direct/3dragonrebates/Onrebate.com
7736 West Flagler Street Suite 35 Miami, 33144 Florida, U.S.A.
Phone:
800-888-4437
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Be aware that my personal experience and hundreds of like transactions indicates that no body gets any rebates done from either tigerdirect or NEWegg going bthru 3dragon nor Onrebate. Tiger has this huge, interactive, extensive system for processing your rebate, but i think its just an elaborate cover your a*s system. First you jump thru every hoop to fille this formal rebate. Then the companies just keep telling you 4 things, 1) what are you talking about we have no record ( your send dupe copies ) it will take 8 more weeks to reprocess...2) we already mailed it out to you .....I never recieved it, check with the bank never cashed....OK bank confirms it was never cashed, it will take 8 more weeks to reproccess 3) are you sure the post mark was on time, send us a third copy showing vaild post mark rec iept date or else no refund 4) the company has gone out of business, no refund/rebate please go away after a year of correspondance....the people at tiger laughed at me and said I was naive to think i would EVER get ANY rebate at ANY time they would EVER offer.....their stuff is just cheap crap, there are good wholesalers out thier, tiger and newegg are rip offs.....

Utahdave

Salt Lake City, Utah

U.S.A.


3 Updates & Rebuttals

Tiger Direct Pat

Miami,
Florida,
U.S.A.
Rebate follow up...

#2UPDATE Employee

Wed, May 28, 2008

The rebates are not a scam, but we sincerely apologize for the situation. Please email me at [email protected] with your order number, the amount of the rebate, and a brief summary of what has happened thus far, and I will escalate the situation, so that you paid the full amount you are owed. Apologetically, Pat A. TigerDirect.com Customer Service Web Response


Gabriel

Corpus Christi,
Texas,
U.S.A.
Craig

#3Consumer Comment

Mon, May 19, 2008

apparently your rebate was a manufacturers rebate if it had the manufacturers name on it and did not come from onrebate. Tiger direct deals exclusively with onrebate for their rebate processing because they are both owned by the same company, systemax, which now owns the 'new COMPusa' name and website. About 3 months ago, the Florida attorney generals office announced they were doing an investigation into onrebate/tiger direct/systemax. Hopefully something comes out of this.


Bigcraig

Irmo,
South Carolina,
U.S.A.
9 Weeks Later, I Got Mine

#4Consumer Comment

Sun, May 18, 2008

TigerDirect does not use onerebate anymore, go to www.checkmyrebate.com to see if your rebate is being processed, I sent one in on 3-1-08 and it said processed 3-6-08 I just got my $20 check today 5-17-08 with a date on it 3-15-08 from the manufacturer, can someone tell me why they held my money since 3-15-08, sometimes rebates are not worth the hassle.

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