- Report: #171089
Complaint Review: Tigerdirect - Naperville Illinois
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Author Confirmed
Why?
Tigerdirect
175 Ambassador Drive Naperville, 60540 Illinois, U.S.A.
Phone:
800-888-6111
Web:
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Tigerdirect.com - tigerdirect - onrebate rebate ripoff Naperville Illinois
I bought three items from the online website tigerdirect.com. After I received my products I sent in my three rebates. Three weeks later, I received only one rebate check. I thought maybe the other two will come late so I waited, it has been three months now and i still have not received it.
I went back on to the website and found my tracking numbers. It said that one of it was not sent because I did not sign a form. The funny thing was that I made clear that all the forms were signed, so how can that be.
I called the customer service and they gave me the number to onrebate.com. I called the onrebate customer service and that company told me to call the manufacturer company, so i did. When I talked to the customer sevice on the manufacturer end they said that they don't deal with rebate for a year now.
Both company, tigerdirect and onrebate gave me the run anound. I am really unhappy with both of the companies.
Cynthia
Seattle, Washington
U.S.A.
I went back on to the website and found my tracking numbers. It said that one of it was not sent because I did not sign a form. The funny thing was that I made clear that all the forms were signed, so how can that be.
I called the customer service and they gave me the number to onrebate.com. I called the onrebate customer service and that company told me to call the manufacturer company, so i did. When I talked to the customer sevice on the manufacturer end they said that they don't deal with rebate for a year now.
Both company, tigerdirect and onrebate gave me the run anound. I am really unhappy with both of the companies.
Cynthia
Seattle, Washington
U.S.A.
1 Updates & Rebuttals
Nadina
Hialeah,Florida,
U.S.A.
Resubmission
#2REBUTTAL Owner of company
Tue, January 17, 2006
Dear Onrebate Customer- Please fax copies of the rebate forms with the required signature to 1-888-426-9467 attn Nadina and I will gladly accept your rebate depending on who the vendor is. Thanks for your attention
