- Report: #310578
Complaint Review: Time Warner Cable Farmers Branch Texas - Farmers Branch Texas
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Author Confirmed
Why?
Time Warner Cable Farmers Branch Texas
14079 Senlac Farmers Branch, 75234 Texas, U.S.A.
Phone:
972-pick twc
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Time Warner Cable, Farmers Branch Texas charged me $139 for "rental of a modem". Farmers Branch Texas
First of all, i tried to get my internet through several other companies for $9.99 a month. they informed me time warner controls my area.Timer warner does have a monopoly on my block.
I got the month to month, no contract service for the roadrunner high speed internet. $44 a month just for internet. In November i paid my balance in full.Twc called and left a message asking if i would like to continue my service or they will send a tech to permanently cut off my cable( i couldn't access internet anymore).
I didn't return the call because i'm saving to move and didn't need to waste $44 a month. This was still November. So January 23rd i get a twc bill for $139.
I called, they said i had to talk to billing (billing was a recording to leave a message.) febuary 3rd, i get a call from collection. They tell me it was a monthly charge for renting the modem and buying the modem.( if i bought it, how could they charge for renting it?
They did let me return the modem for $44 .I still had to pay the rental fee of $97. I will NEVER use twc or recommend them to anyone..BEWARE!!!
Corey
dallas, Texas
U.S.A.
I got the month to month, no contract service for the roadrunner high speed internet. $44 a month just for internet. In November i paid my balance in full.Twc called and left a message asking if i would like to continue my service or they will send a tech to permanently cut off my cable( i couldn't access internet anymore).
I didn't return the call because i'm saving to move and didn't need to waste $44 a month. This was still November. So January 23rd i get a twc bill for $139.
I called, they said i had to talk to billing (billing was a recording to leave a message.) febuary 3rd, i get a call from collection. They tell me it was a monthly charge for renting the modem and buying the modem.( if i bought it, how could they charge for renting it?
They did let me return the modem for $44 .I still had to pay the rental fee of $97. I will NEVER use twc or recommend them to anyone..BEWARE!!!
Corey
dallas, Texas
U.S.A.
