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  • Report:  #1196567

Complaint Review: TIME WARNER CABLE NEO - Nationwide

Reported By:
GERRY - Wadsworth, Ohio, Ohio,
Submitted:
Updated:

TIME WARNER CABLE NEO
Nationwide, USA
Phone:
469-464-4270
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

This has been going on since January of 2014 They have not installed my cable even though i was assured before i bought my house i could transfer service.

Five times installers have come after they solicitated me for more services, and i continue to pay for my old address or will lose all my emails and contacts. it was determined a new install required 600 ft of cable and i would be responsible for part of it.

 I received a bill for construction after emailing corporate and paid $1246.80 for installation on 8-22 14 and now they want more money and have not given me written explanations or any correspondence even after my requests to do so. 

I HAVE ALMOST 60 HOURS INVESTED IN TRYING TO RESOLVE THIS. 

Shame on time Warner, i have no tv and minimal internet through my hot spot for my mobile phone.



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