- Report: #1177897
Complaint Review: Time Warner Cable - Nationwide
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Time Warner Cable
Nationwide, USA
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Time Warner Cable Bait and Switch Durham Nationwide
Just spent another hour with a TWC technician in my home. Just installed yesterday, but original installer was a trainee. Turned out he didn't even hook up my VCR (they not are not supposed to) and didn't tell me. Have called TWC 3 times in 1-1/2 days.
The upshot is: my vcr is not compatible with HD box: I understand that.
But, I found out that I am paying over $80 per month for a special offer which was promoted as a $64.99/mo. price for both I-Net and Cable TV.
When I called TWC to order the DVR box today (while the 2nd tech. was here; they are not allowed to make the call) I was told that the DVR box would be $13.99/mo. (yesterday it was $12.99) plus "other charges" which would bring my bill up to @$130/mo.
So, approx. $37/ in extra charges per month for a $13-14 item. Boy, do I have some homework to do. I've got to get out of this w/o losing "too" much money.
