After two robo calls from Jeff the robot I tried to reconfirm my appt on Monday. This is the second one in two days. My appointment is on Monday. I tried to watch Bravo last night and this is what I got. I today told them once I waited endlessly for Jeff the robot I was able to get a call back. This mindless idiot tells me we can't give you a new one out of the box...my current one 6 months old was out of the box I opened it myself with the tech.
I asked her why would I want someone's repaired or returned DVR ....I pay for it is is not free, I want a new one. Not that that will guarantee I can watch TV ...check it out