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  • Report:  #1100471

Complaint Review: time warner cable - rochester New York

Reported By:
scott - rochester, New York,
Submitted:
Updated:

time warner cable
71 mt hope ave rochester, 14621 New York, USA
Web:
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Categories:
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On nov 7th I decided to call in and add the tv services to my internet through tw while doing this the lady told me about the note tablet offer so I thought cool asked about the restrictions she told me all I had to do was call in the day they installed my services and register that being said I waited til 14th after the tech left and called in to find out the lady lied so after an hour long convo the lady tells me I have to keep my account in good standings for two months and for thw lady lieing gives me a 40 dollar credit ok no problem 2 months of paid bills sure which leads to this morning getting a automated call telling me I owed 300 dollars after being on the phone with them foe over an hour and arguing they rook off 89 dollars in actavation fees I still owe 212 for prebilled services and was never givin the 40 dollar credit which meant I was past due since the day I orded the tv services which ultimately disqualified me from getting the note they use these visa cards and tablets as pawns to sign u up fully knowing they will never give in return so I decided to cancel and go with dish maybe theyll hold there end of the bargain and give me the ipad theyve been commercialing about.



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