Extreme Dissatisfaction With Timeshare Exit Team/Reed Hein To whom it may concern: We are extremely dissatisfied with Timeshare Exit Team/Reed Hein. My husband and I engaged Timeshare Exit Team/Reed Hein more than a year ago to help us to get rid of our Wyndham timeshare and were assigned case number 75055-Wyndham.
After months of waiting we received a proposal from Timeshare Exit Team and Wyndham that included maintenance fees paid in advance that were several hundred dollars more than they should have been. We responded to Timeshare Exit Team that Wyndham had miscalculated the maintenance fees and while we would not pay the miscalculated amount, we would pay the proper, lower amount.
Since then we have heard nothing from Timeshare Exit Team. When we call all we ever get is voicemail, and and two earlier submissions of this complaint by email sent months ago have received no substantive response.
At this point we are extremely disappointed with Timeshare Exit Team's performance. We request that Timeshare Exit Team respond to this complaint promptly and inform us of how they propose to rectify the situation, or we will explore our legal options.
Sincerely yours: Keluargad Case 75055-Wyndham