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  • Report:  #1198736

Complaint Review: titlemax - RockHill South Carolina

Reported By:
Annette Cunningham Robinson - Kannapolis, North Carolina,
Submitted:
Updated:

titlemax
1671 Cherry Rd RockHill, 92732 South Carolina, USA
Phone:
8033244468
Web:
www.titlemax.com
Categories:
Tell us has your experience with this business or person been good? What's this?

titlemax I got a 1200.00 dollar loan in 9/2013 and was at that time not explain about the high intrest rate on this loan , When my husband looked at the payment agreement i had made he inform me that the intrest rate was outragous and that maybe i should not have taken this loan out. the payment that was to be payment amount that was to be paid of in 12 months turn into a year in a half . even after going in and paying the princple has not been touched when i could not make payments on time i went and told them i could no longer bring in payments on the 15 because of the way i reciving my pay from childsuport and could i split the payment in two . the one person there nameDanielle C . told me i could bring in payment s of two parts as long as it was in the same month this happen in 11/8/2014 . I have never missed a payment but have been maybe a week late for change in the way i get paid. i have even gone in with a double payment to make sure that my payments were there . i was looking over my payment history and notice that a man who work for titlemax name brandon took tw of my payments and credit them both for the same day when one payment should have been credited for the next month cause me to have to come in a 3rd time to make a payment . and when i qustion this i got no real answer as why . but looking at my receipts i see the mistake that was made on the 3/1/2014 .to make a long story short after going in and paying a payment on the 11/8/2014 i told the young lady danielle that i would not be able to come in on the 15 make a payment and that it would be late she said if i could make two part payments they would accept it . I told her i would try . my payments come from Child suport and that my pay dates have changed . I call titlemax to let them know i would be back in on the 2 of january to make a payment for Nov 15 and Dec 15 and them back again on jan 15 of 2015 . I was given a ok by the one of the tilemax workers. But on new years eve titlemax sent a towing company to get my car leaving my car to sit in storage now until they are open next business day . Had i known that they lied to me and was not ok with this arrangment i would have tried to see what eles could have been done. My advice is that no one should trust tiltlemax to borrow money from them you they do not put money towards the loan you get your paying high intrest rate , and your lose your car and they resale it or maybe they are buying the cars for themsleves. my car is a 1998 Marcedes Benz ML320 . what started out just to have a small loan to payment for downpayment for a home for my family ended up in this nightmare never ever trust these people . If anyway they should be outlawed to have a business licences in United States. Closed this place down stop them from stealing people Money and cars . And the people that work for them i cannot say they are eaither blind to what is going on or they just need work , but to Danielle, Brandon, Reuben, Ashley, Summer, Gloria, and Santiago thank you for all t he lies that i was told . I never ask for a intrest rate of 155.88 intrest towards a 1200.00 Load. So thank you very much for ripping off the americans who only want a little help . RockHill South Carolina



1 Updates & Rebuttals

Robert

Irvine,
California,
When you reported it stolen what did the police say

#2Consumer Comment

Fri, January 02, 2015

So when they "stole" your vehicle what did the police say?  I mean you did go to the police...right?

No of course you didn't because you did not go to the police and are just throwing out words like "stolen" to try and make your story sound more sympathetic.

In trying to filter through the rest of the report it seems as if you went in on 11/8 to make a payment, now whether or not this was a late payment, partial payment, or by some chance a full payment that was on-time only you know that. 

But you also told them that you would not be able to come in on the 15th to make another payment and asked to split it up.  You then called apparently at some time saying that you in fact couldn't make another payment for almost 2 months because your pay dates and child support payment dates changed.  Really?  Please tell us the type of job that pays you only once very 2 months or any child support agreement that lets someone pay every other month?

I do like your comment that had you known they "lied", that you would have seen what else could have been done.  Oh you mean like actually paying your bill when it was due?

 

Oh and just one other thing on a comment you made....

 I never ask for a intrest rate of 155.88 intrest towards a 1200.00 Load.

- Of course you didn't ASK for that interest rate but you AGREED to it when you signed the loan documents.   Oh and yes you did agree to it and they did let you know what the rate was.  You just failed to read what you were signing, well either that or you did see the Interest rate and were more desparate for the money you would have agreed to any rate.  Oh and how do I know?  Because earlier in the report you stated your husband read what you signed AFTER you signed it and saw what the terms were.

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