- Report: #793475
Complaint Review: TLG Auto Vantage - Westerville Ohio
Reported By:
Sue -
Fairborn, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TLG Auto Vantage
PO Box 6100 Westerville, 43086 Ohio, United States of America
Phone:
1-866-640-7628
Web:
Categories:
Business Rating:
(0)
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TLG Auto Vantage Charged $14.99 per month 69 times since December 2005 Westerville, Ohio
I found fraudulent charges on my Merrick Bank Credit Card that was charged by TLG Auto Vantage for a service I DID NOT sign up for. I have been charged 69 times since December 2005 in the amount of $14.99 per month for a grand total of $1034.31 that was added to my Merrick Bank Credit Card. I spoke with a representative from the company who then put me through to the office of the president to get this resolved.
There was a message on that line that nobody was available and to leave a message. I left my name and phone number requesting to be called back. I was also informed that I supposedly signed and cashed a check in the amount of $2.50 to sign up for a free trial and that is how this supposedly happened. I was told I would receive a copy of that check in 2-4 weeks. I never cash those kinds of offer checks that come by mail, I always shred them and trash them because I know they are all scams.
Besides that, I am a member of AAA road service and would never sign up for anything else, least of all a company that is based out of state from me. The reason I did not notice the charges is because the amount each month is not that much and also my husband has cancer, has had a bone marrow transplant and has been in and out of the hospital a lot over the last few years. I am his caregiver and am very busy taking care of him and his needs. Because the charges were not that much and I was so busy I just did not notice it until yesterday.
There was a message on that line that nobody was available and to leave a message. I left my name and phone number requesting to be called back. I was also informed that I supposedly signed and cashed a check in the amount of $2.50 to sign up for a free trial and that is how this supposedly happened. I was told I would receive a copy of that check in 2-4 weeks. I never cash those kinds of offer checks that come by mail, I always shred them and trash them because I know they are all scams.
Besides that, I am a member of AAA road service and would never sign up for anything else, least of all a company that is based out of state from me. The reason I did not notice the charges is because the amount each month is not that much and also my husband has cancer, has had a bone marrow transplant and has been in and out of the hospital a lot over the last few years. I am his caregiver and am very busy taking care of him and his needs. Because the charges were not that much and I was so busy I just did not notice it until yesterday.
3 Updates & Rebuttals
coast
USAcorrection
#2Consumer Comment
Sun, October 30, 2011
My response about your checking account was incorrect.
I should have written that you should check your credit card statement more frequently than once every six years.
coast
USAadvice
#3Consumer Comment
Sun, October 30, 2011
You should reconcile your checkbook more often than once every six years.
Ken
Greeley,Colorado,
USA
It took SIX YEARS to discover this monthly charge?
#4Consumer Comment
Sun, October 30, 2011
I understand you're busy, but this seems really odd.
I notice ANY charge on my Credit Card and research it if I'm not sure what it is.
Good luck in recovering your money..I think you'll need it.
Also, sure hope your husband's health is improving.
