;
  • Report:  #991833

Complaint Review: TM Plumbing and Renovations - Kitchener Waterloo, Guelph, Cambridge, Barrie Ontario

Reported By:
anonymous - Kitchener, Ontario, Canada
Submitted:
Updated:

TM Plumbing and Renovations
444 Connaught St,. Kitchener Kitchener Waterloo, Guelph, Cambridge, Barrie, Ontario, United States of America
Phone:
226 791 7448
Web:
tmplumbingand [email protected]
Categories:
Tell us has your experience with this business or person been good? What's this?
The company, TM Plumbing and Renovations is a SCAM.   Our business has also been scammed by this person, Jason Taylor and Shamus Fitzgerald.   They operate in Kitchener/Waterloo, Guelph and now in Barrie.   They are changing their ads and locations so people will not know who and where they are.

The company alias is also known as TaylorMade Plumbing and have frequently been advertising on kijiji under skilled trades or real estate services.   The category is usually plumbing however they also have offered household plumbing inspections.
We had heard from our associates and other people who have reported this abuse.  We have lost a great deal of money that was already deposited to them, however NO work has been done.   They have not made any contact whatsoever for weeks and their actions are basically the same as the last person they scammed.  (another report was filed previous to mine).
They will tell you that other jobs have not paid them so they require much more deposit than usual, prior to doing the work.   Initially we understood but since hearing about this company we now realize we also have been victims of their scam and fraud.

The phone number is 226 791-7448, address is 444 Connaught St in Kitchener.   The two of them drive around in a grey hyundai, plate BLXX251,   apparently because Jasons truck has to be fixed.   From our experience with these two they come across as professional and quite truthful with the excuses they have given us.  For any individuals that have been scammed by these two please seek out a lawyer and file a report as we have done. 



1 Updates & Rebuttals

an honest person

Cambridge,
Ontario,
Canada
TM PLUMBING AND RENOVATIONS - TAYLORMADE PLUMBING - NOT A SCAM - TM PLUMBING IS A RELIABLE SERVICE THAT HAS BEEN SMEARED

#2Consumer Comment

Wed, February 06, 2013

On September 11, 2012 I called Jason Taylor, owner of Taylormade Plumbing, and asked for a quote on a bathroom renovation and installation that I needed to have done. I was referred to him by a reliable and licensed electrical engineer with whom Mr. Taylor works. The electrical engineer has done several jobs for me, in my previous Kitchener home and now in my Cambridge home. Of course, I welcomed his reference that came with high recommendation. Mr. Taylor came to my home that very day and gave me an estimate of time and cost that I found to be both competitive and reasonable. I agreed to have Taylormade Plumbing and Renovations do the installation of a tandem washer-dryer that required a fair amount of prep-work before installation as well as the normal amount of finishing work after installation. He required a modest and reasonable amount of money for the down payment, which I assume goes to covering some of the cost for materials as well as a security on my part that I will not change my plans on him once he gets started. For any work in the past by other service companies I have had to pay a deposit, sometimes a bit more money up front and sometimes a bit less. When Mr. Taylor came to do the work, he was accompanied by a driver who, as I understand it, manages the accounts and is available should any extra parts be necessary, as was the case the day that Mr. Taylor installed my washer and dryer. Mr. Taylor's colleague had to drive to a nearby hardware store to get some more silver duct tape as the job required a bit more than he had on hand. What I appreciated is that the work did not have to be interrupted while more materials were being purchased - Mr. Taylor continued to do the job on-site while his associate went and purchased the extra material - and it did not cost me any more money for the extra time or extra help. At the end of the project I paid the remainder of the bill, received a receipt, and they were on their way. At all times I found the two of them courteous, respectful and respectable, as well as knowledgeable and efficient. The work was class standard and the cost was, as I already said above, reasonable and competitive. I would not hesitate to recommend TAYLORMADE PLUMBING AND RENOVATIONS to anyone that is honest and wants an honest job done. As an educator who has been asked to write many reference letters over the years, I can say that this service (TM PLUMBING) is what the electrical engineer said he would be: reliable, fair, and honest. I honestly cannot understand the language used against him and his colleague in the report that has been filed against him. One further note, I have more plumbing work to do and have tried to call Mr. Taylor but he has not been available. When I called the electrical engineer to know why, he said Mr. Taylor had been hospitalized for cancer and was now recovering at home. We both hope he will return to full health and be back in business soon. I expect his colleague will also appreciate his return to work as well.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//