- Report: #306975
Complaint Review: Toshiba Computers - Houston Texas
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Author Confirmed
Why?
Toshiba Computers
toshiba.com Houston, 77065 Texas, U.S.A.
Phone:
180-457-7777
Web:
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Toshiba Computers REPAIRED MY COMPUTER ON 1/09/08 SENT BACK NEXT DAY STILL BROKEN OVERHEAT AND SCREEN DEAD Houston Texas
I have a toshiba laptop computer sat a75 s209. I had this computer for the last 3 year and i never work from the first day. I had in repair at about ten time in 3 years. problems have range for dead mother board, hard drive, OVER HEATING, BAD FANS AND 3 DEAD SCREENS AND MORE. I took into service on 1/09/08 to have it check again for the overheating and dead sceen problem.
I was informed the oveheating could be fixed but there was no problem with the sceen at that time. I told him its been action up the last few days and I would like it fix. also this was the 3 screen that had been fixed. I recive the computer a week later and to it home and it starting to over heat and the screen went dead in about 10 minute of use. I called service depat the same day to infomed them of my problem and was told "nothing they can do about it because the warrenty was out".
Then i called toshiba to file a compaint and was also informed again "there is noting i can do beausue the warrent is out" and they do not warrenty repairs from THERE authorized toshia service center .
I feel have ran out of options for solve this poblem. CAN YOU HELP!
THANKS
BRIAN
NAMES AND NUMBERS OF PEOPLE I SPOKE WITH.
TOSHIBA 1800-457-7777 CASE #1-823919119
ASK FOR CUSTOMER RELATIONS DEPT (CUSTOMER RELATIONS MANAGER NAMED EXEQUXIEL)
TOSIBA SERVICE CENTER 281-444-5566 (SERVICE MANAGER CHARLEY)
Brian
Houston, Texas
U.S.A.
I was informed the oveheating could be fixed but there was no problem with the sceen at that time. I told him its been action up the last few days and I would like it fix. also this was the 3 screen that had been fixed. I recive the computer a week later and to it home and it starting to over heat and the screen went dead in about 10 minute of use. I called service depat the same day to infomed them of my problem and was told "nothing they can do about it because the warrenty was out".
Then i called toshiba to file a compaint and was also informed again "there is noting i can do beausue the warrent is out" and they do not warrenty repairs from THERE authorized toshia service center .
I feel have ran out of options for solve this poblem. CAN YOU HELP!
THANKS
BRIAN
NAMES AND NUMBERS OF PEOPLE I SPOKE WITH.
TOSHIBA 1800-457-7777 CASE #1-823919119
ASK FOR CUSTOMER RELATIONS DEPT (CUSTOMER RELATIONS MANAGER NAMED EXEQUXIEL)
TOSIBA SERVICE CENTER 281-444-5566 (SERVICE MANAGER CHARLEY)
Brian
Houston, Texas
U.S.A.
