Ripoff Report REVIEW /Commitment to Customer Satisfaction
The Refinery joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Total Home Exteriors approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Total Home Exteriors did just that.
TOTAL HOME EXTERIORS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"As one of the top Denver home improvement contractors in the industry, our focus is simple: Quality, Integrity, Service, and Value.
We’ve built our name, our business and our reputation honoring this commitment.
Now, years later, we are leading home improvement contractors offering our customers the expertise they deserve in both residential and commercial roofing, vinyl siding, replacement windows, gutters, house painting, concrete driveways and patios, and attic insulation for our beautiful State of Colorado.
When it comes to choosing a top notch Dever roofing contractor, it’s important to select an experienced company who can give your home the quality it needs and deserves. Total Home Exteriors, Inc. understands the needs and wants of its customers and so we are proud to announce that we are a fully licensed Contractor, bonded and insured with an A+ BBB rating. We offer our customers a 2-year labor warranty on any full replacement home improvement project. Total Home Exteriors, Inc. is serious about the commitment to 100% customer satisfaction and we want our customers to feel safe, confident and secure when they choose us for their project.
Here's a brief overview of what we offer:
WHY TOTAL HOME EXTERIORS IS BETTER THAN THEIR COMPETITORS
"Total Home Exteriors Inc. is different from it's competition in that they never ask for any money down on a project. In fact no money exchanges hands until the insurance company makes their payments to the client for the damages to be repaired on the home. It's the most ethical and honest way of roofing Denver CO for storm damage restoration and insurance claims.”
TOTAL HOME EXTERIORS – STATEMENTS FROM THE OWNER MICHAEL RIMKUS
"My name is Michael Rimkus and I am the owner of Total Home Exteriors, Inc. I would like to thank you for taking the time to review Total Home Exteriors, Inc. Total Home Exteriors, Inc. is an all encompassing exterior installation and repair company located in the heart of Denver providing home improvement services throughout the state of Colorado in the fields of roofing, siding, gutters, painting, concrete, insulation and replacement windows! I have owned and operated my home improvement companies for over 18 years. Noted as an industry leader, I ensure that my company will always be headed in the right direction by first dedicating my team to outstanding customer service, exceptional quality and our goal is to fashion a winning team philosophy that better serves the needs of our customers. In addition to my business insights, I am a dedicated industry leader that provides instruction and training to other industry thought-leaders in the home improvement sector.”
QUALITY SERVICE FROM TOTAL HOME EXTERIORS
" At Total Home Exteriors, Inc. we pride ourselves in using the highest quality SERVICE.
The Denver home improvement contractors you hire are 100% able and willing to schedule, coordinate, plan and active these plans to provide you with the results you want in a timely and efficient manner.
The abilities of the home improvement contractors you choose will determine the overall success of your home improvement project.
Home improvement experts and industry leaders like, CEO Mike Rimkus and his team of industry professionals at Total Home Exteriors Inc promise to professionally complete your project, on time and as stress-free as possible so that you can get back to living your life and enjoying your home.”
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Total Home Exteriors, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Total Home Exteriors, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Total Home Exteriors, Inc. a positive Rating. Total Home Exteriors, Inc. made efforts to ensure that all customers were satisfied and owner Michael Rimkus assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM TOTAL HOME EXTERIORS
They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Total Home Exteriors, Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Total Home Exteriors, Inc. is dedicated to customer satisfaction and quality assurance. Total Home Exteriors, Inc. provides service at exceptional rates of customer satisfaction. We use the finest materials for all home improvement project types and every key staff member is highly specialized in the job they have been assigned to do. Total Home Exteriors, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].
This kind of dedication to customer service means that Total Home Exteriors, Inc. will do whatever it takes to make sure their customers are properly taken care off.
In the future, if anyone has any complaints or concerns with Total Home Exteriors, Inc., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction).
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Total Home Exteriors or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with Total Home Exteriors.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Total Home Exteriors' Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.