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  • Report:  #9990

Complaint Review: Toyota of Richardson - Richardson Texas

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Toyota of Richardson
Richardson, Texas, U.S.A.
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Tell us has your experience with this business or person been good? What's this?
I bought a used, low-mileage 1999 Accord, fully loaded from them last summer (2000). Once I got approval, and had to sign all of the paperwork, they sent me to the finance dept. mgr. He told me it was a requirement (by the finance co.) for me to have an extended warranty on the car.

Several day later, I got a phone call from a rep. from the finance co., thanking me for the purchase, and asking me if I was satisfied with the dealer. I told her about the extended warranty, and that it was not standard for finance co's to require it, and didn't believe it. She confirmed it was not a requirement of theirs.


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