STAY AWAY FROM THIS COMPANY! They will not only suspend/revoke your precious World of Warcraft account but they will not cooperate with you nor will they give you any refunds.
I wish I saved the first 8 chat session histories but here is the 9th time I am speaking to them. As you can tell I am quite angry and still they are not willing to compromise or do anything about this matter. Several times I spoke with someone named "Apple" and several other times I spoke with "Rainbow" and a few others which I just cannot remember right now. PLEASE DO NOT DO ANY BUSINESS WITH THEM. YOU WILL REGRET IT!
CHAT HISTORY
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Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Rainbow'
Necrowraith: HI!
Necrowraith: Order # WOWPL200901201553548926
Rainbow: Hello.Welcome to Customer Support Center!.How may I help you?
Rainbow: k
Necrowraith: I want a refund immediately!!! You guys closed my World of Warcraft account. I have been emailing your supervisor for 1 week now with no response!
Necrowraith: and everytime I come in this chat you guys say "He will be back in 2 days!!!"
Necrowraith: where is your supervisor
Necrowraith: I want a refund!
Necrowraith: $93.00
Rainbow: your account got banned forever ?
Necrowraith: YES! You guys messed it up TWICE! The first time I got suspended for 72 hours for economic exploitation. The second time I came to chat you guys apologized and said we will give you our best power leveler.. 2 days later it got permanently banned. I called blizzard and they said we cannot reactivate this accoutn any longer
Necrowraith: I spoke with Apple
Necrowraith: several times
Necrowraith: and he constantly tells me "Our supervisor will be back in 2 days"
Rainbow: sec plz
Necrowraith: everytime I speak with him
Necrowraith: What the heck?
Rainbow: i can help u to get it back
Necrowraith: ooooooh no! If I get it back it will be only me.. I don't trust you guys anymore
Rainbow: You can sent 3 emails to Blizzard .
Rainbow: one saying the account has been secured
Rainbow: one saying the computer has been secured
Rainbow: then confirming it was your account
Rainbow: We guys tried this and then get their
Rainbow: banned account back.
Necrowraith: all I want is a Refund
Rainbow: can try first
Necrowraith: I will do that but first off, I want my money back because you guys put me through a lot of headache
Necrowraith: I already emailed
[email protected] TWICE and they refused
Necrowraith: they said we cannot reactivate your account for security reasons
Rainbow: i suggest u keep emailing them
Necrowraith: yes I will.. I want a refund however
Rainbow: several emails everyday
Rainbow: i really want to help u but i have no right to do it , it need our manger's signature
Rainbow: manger is on holiday,plz let me k now your email i will tell our manger to contact u as soon as he back
Necrowraith: hahahahahahaahah
Necrowraith: "Manager is on Holiday"
Necrowraith: F*** YOU GUYS!
Necrowraith: i've heard that s**t sooooooo many times
Necrowraith: i'm fed up
Necrowraith: you guys even have to copy/paste that line don't you
Necrowraith: it's your favorite line
Necrowraith: "Manager is on HOliday"
Necrowraith: F**K YOUR MANAGER
Necrowraith: I want a refund!!!!
Necrowraith: I WANT A REFUND NOW!!!!
Necrowraith: IM SERIOUS!
Rainbow: i mean the manger isnt in
Rainbow: it is night time here noiw
Necrowraith: Yes and I've heard that line soooooo many times
Rainbow: now*
Necrowraith: NO!
Necrowraith: WAKE HIM UP!
Necrowraith: F**K THAT
Necrowraith: I WANT A REFUND NOW!
Necrowraith: I"m NOT TAKING NO FOR AN ANSWER *THIS TIME
Necrowraith: This ist he 9th time I'm haering this BULLS**T
Rainbow: i have no right to do
Rainbow: hope u can understand
Necrowraith: YOU GUYS ARE SUCH A FRAUDULANT COMPANY
Necrowraith: I CAN'T BELIEVE YOU GUYS ARE STILL IN BUSINSES
Necrowraith: I SERIOUSLY HOPE YOU GUYS GO DOWN AND YOUR COMPANY FAILS
Rainbow: i have no right to do ,hope u can understand
Necrowraith: F**K YO U
Rainbow: i have no right to do ,hope u can understand
Necrowraith: YOU LIE
Necrowraith: YOUR COMPANY IS BULLS**T
Necrowraith: AND YOU ARE THIEVES
Necrowraith: I WANT A REFUND!
Rainbow: i have no right to do ,hope u can understand
Necrowraith: I WANT A REFUND NOW!
Rainbow: i have no right to do ,hope u can understand
Necrowraith: I PAID AND YOU GUYS F**KED ME OVER!
Necrowraith: I WANT REFUND NOW
Rainbow: i have no right to do ,hope u can understand
Necrowraith: F**K YOU AND YOUR COPY/PASTE
Necrowraith: I WILL REPORT YOU GUYS
Necrowraith: I WANT A REFUND NOW!
Rainbow: ;{:{:{:{:{
Necrowraith: NOW!
Necrowraith: IM SERIOUS!
Necrowraith: GIVE ME A REFUND NOW!
Rainbow: i have no right to do ,hope u can understand
Necrowraith: I WILL REPORT YOU GUYS IM SERIOUS!
Necrowraith: OK, I WILL CALL MY BANK RIGHT NOW AND DISPUTE THIS CHARGE.. I WILL ALSO COMPLAIN TO PAYPAL WHAT A FRAUD COMPANY YOU ARE
Necrowraith: AND WILL ALSO REPORT YOU ON RIPOFFREPORT.COM
Necrowraith: YOU REALLY WANT ME TO DO ALL THAT?
Rainbow: ok
Necrowraith: I GUESS YOU DON'T CARE ABOUT YOUR JOB AND YOUR BUSINESS HUH
Necrowraith: I WILL MAKE A SITE SOLELY DEDICATED TO YOUR RIP OFF AND ADVERTISE IT SO THAT YOU GUYS DON'T GET ANY MORE CUSTOMERS
Necrowraith: I WILL NOT LET THIS HAPPEN TO OTHER PEOPLE
Necrowraith: I DON'T TAKE THIS LIGHTLY
Rainbow: i have no right to do ,hope u can understand
Necrowraith: OK FINE! WE'LL SEE ABOUT THAT!
Necrowraith: GOOD LUCK!
Necro
Glendale, California
U.S.A.