I start using TradeKing a month ago. All went good, I switched from OptionsHouse and liked how fast the funds become available for trade and premarket orders. I traded and won some $$.
All was good until I ordered a wire to withdraw money to my BoA account.
TRADEKING WON'T RELEASE THE FUNDS!!
For 5 days already I call and email the customer service.
Got responses like:
' we have to investigate your request - the amount is too big" ( its 100K)
" unfortunately you request was after 2 PM - we can't send you money now"
"cashier team will give you a call tomorrow" NOBODY CALLED
or they respond with the instructions HOW TO DEPOSIT FUNDS when clearly asked for the status of the withdraw wire.
Obviously Tradeking has a problem parting with clients money.
Never had this problem with any other online broker I used.
I bet they will charge me fee for same day wire.