- Report: #1289146
Complaint Review: TradeKing - Internet
-
Author Not Confirmed
Why?
TradeKing
Internet, USA
Phone:
877.495.5464
Web:
tradeking.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TradeKing I have ordered same day wire to withdraw funds which were cleared and available to withdraw. & days passed - TradeKing still keeps my money 11605 N Community House Rd Third Floor Charlotte, Internet
I start using TradeKing a month ago. All went good, I switched from OptionsHouse and liked how fast the funds become available for trade and premarket orders. I traded and won some $$.
All was good until I ordered a wire to withdraw money to my BoA account.
TRADEKING WON'T RELEASE THE FUNDS!!
For 5 days already I call and email the customer service.
Got responses like:
' we have to investigate your request - the amount is too big" ( its 100K)
" unfortunately you request was after 2 PM - we can't send you money now"
"cashier team will give you a call tomorrow" NOBODY CALLED
or they respond with the instructions HOW TO DEPOSIT FUNDS when clearly asked for the status of the withdraw wire.
Obviously Tradeking has a problem parting with clients money.
Never had this problem with any other online broker I used.
I bet they will charge me fee for same day wire.
