- Report: #847643
Complaint Review: Transcribe Now - Cordova, AL Internet
Reported By:
Penny -
Arlington, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Transcribe Now
100 Earnest Road, Cordova, AL, 35550 Internet, United States of America
Phone:
(205) 387-8886
Web:
www.transcribenow.net
Categories:
Business Rating:
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Transcribe Now TranscribeNow.Net Fails to honor its Delivery Date & Guarantee Internet, Alabama
Transcribe now will offer the client a set delivery date with a guarantee that "if your transcription is not delivered to you within the timeframe selected, you will receive a full refund and your transcription. However, my transcription was delivered ten days late, and my money was never refunded. When
I requested a refund. I was told that because the people in the transcription spoke with a foreign accent that it voided the guarantee. However, at no point did Transcribe Now ever tell me that there would be a delay in the delivery of the transcripts or that there was a problems in terms of foreign accents that would cause a delay.
I requested a refund. I was told that because the people in the transcription spoke with a foreign accent that it voided the guarantee. However, at no point did Transcribe Now ever tell me that there would be a delay in the delivery of the transcripts or that there was a problems in terms of foreign accents that would cause a delay.
