- Report: #447525
Complaint Review: TransUnion Credit Reporting Agency - Nationwide
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Author Confirmed
Why?
TransUnion Credit Reporting Agency
annualcreditreport.transunion.com/user/returnUser.jsp?fc_se=headerTab&cb=FA Nationwide, U.S.A.
Phone:
866-744-8221
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TransUnion Credit Reporting Agency I purchased a report with analysis and score and they only gave me the report and score. Internet Nationwide
I ordered a free credit report from TransUnion and then added $7.95 to get my score and an analysis. I only got the score. I called customer service and the first person said that I only orderd my score. I found my receipt and it clearly says Credit Score and Analysis... $7.95. I called back and reported this to the next customer service rep. and he said that the analysis had been cancelled. I asked, "By who?" and, "When did it get cancelled?" He didn't answer. I then asked to speak to a supervisor or manager and was on hold for so long that I hung up.
This is extremely poor business practice and just as bad on customer service. Does TransUnion really need $6 more that badly?!
Realtor rojas
Littleton, Colorado
U.S.A.
This is extremely poor business practice and just as bad on customer service. Does TransUnion really need $6 more that badly?!
Realtor rojas
Littleton, Colorado
U.S.A.
