- Report: #350566
Complaint Review: Travel Center Orlando Florida - Orlando Florida
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Author Confirmed
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Travel Center Orlando Florida
2001 Commerce Drive Suite 211 Orlando, 32797 Florida, U.S.A.
Phone:
800-8324670
Web:
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Travel Center Orlando Florida Time Share Scam Fax Support our Troops! Orlando Florida
I just fell for a time share scam and lost $798.
The company faxes a 70% discounted holiday offer. I rang the Corporate Travel Department on 1 800 832 4670. I said I was in the Army with DND and a Ms Linda Shear (SIC) said this was a special offer for military personnel to say thank you. The holidays were from another company that had used them as bonus and incentives, but had not used them all. The Travel Center was therefore selling them on at Admin cost only, reduced from $2600 to $399 per adult. They said the special offer had sold like hotcakes and that only 2 were left.
I discussed at length what the holiday included: 8 nights accommodation, tickets for Disney Land, and an all inclusive cruise to the Bahamas. I was told that as the firm was passing these tickets on at no profit, they could not be refunded. There then followed a lot a spiel about how you could sell the package on, or transfer parts there of, to friends etc.
I fell for the hard sell and agreed to buy 2 adult tickets. I was passed to the accounts department, a Mr William Lopez, who repeated (from a script) the salient points, including the non refundable payment. This conversation was recorded 1800 326 1092.
Subsequently (5 days later) I found 2 faxes on different machines within my place of work, a DND HQ. The same package was offered for different prices. I rang the company and got disjointed responses. Only then did I go on line and check! The web is awash with details of this Time Share Scam.
http://www.ripoffreport.com/reports/0/148/RipOff0148486.htm
http://www.tripadvisor.com/Search?q=Ramada+Plaza+Resort+Orlando+Fort+Lauderdale
http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=43652
They use substandard accommodation in Orlando, Fort Lauderdale and a cruise ship to the Bahamas, just read the appalling reports:
Fort Lauderdale Ramada Plaza Hotel & Resort
Imperial Majesty Regal Empress
I paid on my CIBC visa and have filed a report to CIBC Visa who are investigating.
However they have said that as I offered my card details, it is highly unlikely that I will get my money back.
I have sent 2 recorded letters to the Company, within the stipulated 10 days of purchase, demanding my money back. But the Web says no one receives any rebate.
I am saddened that the Credit Card Company is not more actively trying to prevent this situation from affecting others. However this scam has been in effect for 4 years and the Travel Center Orlando must have found a loop hole in the law to keep trading so long.
Sad Canadian
Ottawa, Ontario
Canada
The company faxes a 70% discounted holiday offer. I rang the Corporate Travel Department on 1 800 832 4670. I said I was in the Army with DND and a Ms Linda Shear (SIC) said this was a special offer for military personnel to say thank you. The holidays were from another company that had used them as bonus and incentives, but had not used them all. The Travel Center was therefore selling them on at Admin cost only, reduced from $2600 to $399 per adult. They said the special offer had sold like hotcakes and that only 2 were left.
I discussed at length what the holiday included: 8 nights accommodation, tickets for Disney Land, and an all inclusive cruise to the Bahamas. I was told that as the firm was passing these tickets on at no profit, they could not be refunded. There then followed a lot a spiel about how you could sell the package on, or transfer parts there of, to friends etc.
I fell for the hard sell and agreed to buy 2 adult tickets. I was passed to the accounts department, a Mr William Lopez, who repeated (from a script) the salient points, including the non refundable payment. This conversation was recorded 1800 326 1092.
Subsequently (5 days later) I found 2 faxes on different machines within my place of work, a DND HQ. The same package was offered for different prices. I rang the company and got disjointed responses. Only then did I go on line and check! The web is awash with details of this Time Share Scam.
http://www.ripoffreport.com/reports/0/148/RipOff0148486.htm
http://www.tripadvisor.com/Search?q=Ramada+Plaza+Resort+Orlando+Fort+Lauderdale
http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=43652
They use substandard accommodation in Orlando, Fort Lauderdale and a cruise ship to the Bahamas, just read the appalling reports:
Fort Lauderdale Ramada Plaza Hotel & Resort
Imperial Majesty Regal Empress
I paid on my CIBC visa and have filed a report to CIBC Visa who are investigating.
However they have said that as I offered my card details, it is highly unlikely that I will get my money back.
I have sent 2 recorded letters to the Company, within the stipulated 10 days of purchase, demanding my money back. But the Web says no one receives any rebate.
I am saddened that the Credit Card Company is not more actively trying to prevent this situation from affecting others. However this scam has been in effect for 4 years and the Travel Center Orlando must have found a loop hole in the law to keep trading so long.
Sad Canadian
Ottawa, Ontario
Canada
3 Updates & Rebuttals
Owner
Longwood,Florida,
U.S.A.
This person never even took this trip!
#2REBUTTAL Owner of company
Fri, March 27, 2009
It's to bad that the internet is not policed and governed by any agency to prevent slander such as this. I after investegating have discovered that this person never booked his trip or even tried to travel matter of fact he was refunded by our company within in a few days of purchasing because every time he called he made a new lie & story. It is to bad that an honest company can be slandered like this on sites such as this one. This person in question has cost us many lost customers by his rant and rave to something he never took or even tried to book. I wish that I could take legal action against this person because the only one that was scamed was us.
Owner
Longwood,Florida,
U.S.A.
People should have all of there facts before they complain!
#3REBUTTAL Owner of company
Wed, January 07, 2009
I own this company and have been in business since 2001 we have a satisfactory record with the BBB and the State of Florida. I do not apperciate being called a scam. Most people that file complaints are usally out to blame everyone but themselves for a purchase that they decided they made. We do not call anyone they call us and are given all the details of the trip they are purchasing.We do not pressure anyone to make a purchase that is decided by the customer.The products that our company sells is fullfilled by name brand hotels and cruise lines. Customers fail to mention that they recieve extra vacations and extra nights at no charge. We have traveled well in excess of 50000 trvelers in the last eight years. We have never sold any customer and not given them what was promissed to them. We are the only ones that are scammed by consumers that write information that is not true and do not have all the facts.
Owner
Longwood,Florida,
U.S.A.
People should have all of there facts before they complain!
#4REBUTTAL Owner of company
Wed, January 07, 2009
I own this company and have been in business since 2001 we have a satisfactory record with the BBB and the State of Florida. I do not apperciate being called a scam. Most people that file complaints are usally out to blame everyone but themselves for a purchase that they decided they made. We do not call anyone they call us and are given all the details of the trip they are purchasing.We do not pressure anyone to make a purchase that is decided by the customer.The products that our company sells is fullfilled by name brand hotels and cruise lines. Customers fail to mention that they recieve extra vacations and extra nights at no charge. We have traveled well in excess of 50000 trvelers in the last eight years. We have never sold any customer and not given them what was promissed to them. We are the only ones that are scammed by consumers that write information that is not true and do not have all the facts.
