- Report: #457521
Complaint Review: TRAVEL PAL ASSISTANT Inc. - San Antonio Texas
-
Author Confirmed
Why?
TRAVEL PAL ASSISTANT Inc.
19209 Heather Forest San Antonio, 78258 Texas, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TRAVEL PAL ASSISTANT, Inc. They opened an account in my name without my knowledge and are billing me for it on my AT&T monthly statement San Antonio Texas
On my May 22, 2009 AT&T monthly phone bill, there appeared a charge of $14.95 plus .90 tax from "Travel Pal Assistant, Inc" also called "OAN Services, Inc."
This was the first time I had ever seen this charge and I had no recollection of ever having signed up for such a service.
I called AT&T customer Service at 800-441-9678 and spoke to a representative named "Alice", located in Manila in the Philippines. She said that her records showed that that the service had been requested in my name on September 29, 2008.
I had no records indicating that I had ever requested or received approval for such a service. She gave me a telephone number which would allegedly connect me directly to the OAM office: 1-866-685-2306, which, by the way, is the same number listed under the "Contact Us" section of Travel Pal Assistant's home web page. Every time I dial it, a recording came on which says "This number cannot be accessed from your area".
I have no idea how this all got started and now I don't know how to stop it. Since it is listed as a "monthly charge", it appears that I will be charged a total of $15.85 on future phone bills as well.
Is this a scam? If so, can you help?
Thank you.
Sincerely,
Lee
Lee
St. Clair Shores, Michigan
U.S.A.
This was the first time I had ever seen this charge and I had no recollection of ever having signed up for such a service.
I called AT&T customer Service at 800-441-9678 and spoke to a representative named "Alice", located in Manila in the Philippines. She said that her records showed that that the service had been requested in my name on September 29, 2008.
I had no records indicating that I had ever requested or received approval for such a service. She gave me a telephone number which would allegedly connect me directly to the OAM office: 1-866-685-2306, which, by the way, is the same number listed under the "Contact Us" section of Travel Pal Assistant's home web page. Every time I dial it, a recording came on which says "This number cannot be accessed from your area".
I have no idea how this all got started and now I don't know how to stop it. Since it is listed as a "monthly charge", it appears that I will be charged a total of $15.85 on future phone bills as well.
Is this a scam? If so, can you help?
Thank you.
Sincerely,
Lee
Lee
St. Clair Shores, Michigan
U.S.A.
