Kim
Santee,#2Consumer Suggestion
Thu, October 11, 2007
If you used the inteernet. Did you use the package page on their web site or did you pick the island and then the resort? If the package page I do not see how the resort and island did not match.
Stephen
George Town,#3Consumer Comment
Wed, October 10, 2007
Steve in Austin totally misses the point. Travelocity does not in any shape or form live up to their adverts regarding customer care. Their Indian call center staff are highly trained in lying and turning things round so that the customer always looses out. Any travel company with integrity must acknowledge you do not book some one into a hotel on one island at the same time arraging transport to another island. I agree whole heartedly with the final comments of the complainant...DO NOT DO BUSINESS WITH TRAVELOCITY.
Steve
Austin,#4Consumer Suggestion
Thu, October 04, 2007
I would recommend that you research your travel destinations prior to making a commitment to a hotel, resort, etc. You can find online info about any destination. This will save you money and headache in the future.