- Report: #965558
Complaint Review: TREAD QUARTERS - Virginia Beach Virginia
Reported By:
SCAM ALERT -
virginia beach, Virginia, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
TREAD QUARTERS
3480 Holland Road, Virginia Beach, 23452 Virginia, United States of America
Phone:
(757) 468-5001
Web:
www.tiresvirginiabeachva.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TREAD QUARTERS MR.TIRE, AUTOTIRE work was incorrect and not done Virginia Beach, Virginia
Main Headquarters Number: 1 (800) 876 - 6676
Customer Service: Extension 3500
I just filed a complaint with their headquarters and will be speaking to their district manager before taking this to litigation. I went in there to get a nail removed from a tire with a COUPON for flatfix. I ended up paying for tire balancing for a tire that went completely flat again the next day.
They took the tire off and the nail was still there. Instead of taking the nail out they took out a tire plug that was inserted for another nail and re-patched the plugged hole instead of taking out the 2nd nail. I asked one of the techs who worked on my tire to see if they remembered taking out the plug and repatching that. Instead the tech asks me, "what's your problem?' I just started working here Saturday, GET OUT OF MY SHOP!! ---- i'm like WTF and went to talk to the manager.
The manager tells me I keep changing my story with my tire and that I told his tech to come out to fight. This is when told the manager he was an a**hole, then called company's main headquarters to file a complaint. I would file a complaint with the BBB also but they're not accredited with the BBB. I wonder why....
Customer Service: Extension 3500
I just filed a complaint with their headquarters and will be speaking to their district manager before taking this to litigation. I went in there to get a nail removed from a tire with a COUPON for flatfix. I ended up paying for tire balancing for a tire that went completely flat again the next day.
They took the tire off and the nail was still there. Instead of taking the nail out they took out a tire plug that was inserted for another nail and re-patched the plugged hole instead of taking out the 2nd nail. I asked one of the techs who worked on my tire to see if they remembered taking out the plug and repatching that. Instead the tech asks me, "what's your problem?' I just started working here Saturday, GET OUT OF MY SHOP!! ---- i'm like WTF and went to talk to the manager.
The manager tells me I keep changing my story with my tire and that I told his tech to come out to fight. This is when told the manager he was an a**hole, then called company's main headquarters to file a complaint. I would file a complaint with the BBB also but they're not accredited with the BBB. I wonder why....
