- Report: #1038999
Complaint Review: trend micro - Cupertino California
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Author Not Confirmed
Why?
trend micro
Cupertino, California, United States of America
Phone:
180086446027
Web:
trend micro
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trend micro unauthorized charge to my credit card Cupertino, California
Trend made an unauthorized charge to my credit card for a renewal of their anti viruses. I renewed in 2012
and they are telling me this is a automatic renewal from then on. Is this not illegal. I am calling the state
attorney generals office in Michigan to find out. Watch what buy from trend online.
and they are telling me this is a automatic renewal from then on. Is this not illegal. I am calling the state
attorney generals office in Michigan to find out. Watch what buy from trend online.
1 Updates & Rebuttals
MochaG
Springfield,Virginia,
It is legal
#2Consumer Comment
Fri, March 29, 2013
Yes, it is legal and most (if not all) businesses that have online subscription will have this similar auto-renewal by default. You will need to opt-out (cancel the auto-renewal) by yourself.
Yes, it is a rip off in my opinion because it prays on those who ignore and not read the fine print (and it should neither be a fine print nor default set up by the way). You will need to watch out for this type of set up in the future with any online subscription.
