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  • Report:  #314706

Complaint Review: Trendnet - Torrance California

Reported By:
- Irvine, California,
Submitted:
Updated:

Trendnet
20675 Manhattan Place Torrance, 90501 California, U.S.A.
Phone:
310-961-5500
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After sending in all Trendnet product $20 rebate documents, including the original UPC from packaging, I received a letter from Young America Rebate Center stating "submission did not include any original UPC" which was incorrect. Upon contacting a person named Jenny at 800-679-9869, she said to send in photocopy of UPC with rejection letter. Since the rebate center lost my UPC from my original submission, I asked why am I having to resumbit the rebate forms again. I asked if I could fax the photocopy of the UPC but Jenny said they do not have a FAX machine which is absurd for a company not to have a FAX machine. When I requested Jenny's last name or employee ID, she hung up on me. This is my 3rd rebate where I received rejection letter for the exact same reason of "no UPC".

Wayne

Irvine, California

U.S.A.


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