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  • Report:  #824196

Complaint Review: Tri-Cities Financial - Orange California

Reported By:
Unsatisfied - Bend, Oregon, United States of America
Submitted:
Updated:

Tri-Cities Financial
333 City Boulevard West Orange, 92868 California, United States of America
Phone:
800-728-0217
Web:
www.tricitiesfinancial.com
Categories:
Tell us has your experience with this business or person been good? What's this?
On October 21, 2011, I sent in a signed Lease Cancellation Agreement.  In said agreement, Tri-Cities Financial's representative, Shane Carwin acknowledged that a refund check in the amount of $1,768.54 would be sent to me on or before November 20, 2011. 

At the beginning of December, 2011, I began to attempt contact with Shane to follow up on the refund check as I had not received it yet.  I also directed my Assistant and my Accounting Manager to begin follow up.  When contact was made with Shane, twice, he said that he would check and call back at which he never did. 

I most recently received a response from David Anderson, the owner of the company, assuring me that the matter would be dealt with.  As of January 17th, 2012, I have yet to receive my refund check.

I am forwarding the matter to my attorney and have filed a complaint with the Attorney General of California and the Better Business Bureau.


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