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  • Report:  #213022

Complaint Review: Triad Financial - Road Loans - North Richland Hills Texas

Reported By:
- Dallas, Texas,
Submitted:
Updated:

Triad Financial - Road Loans
5201 Rufe Snow North Richland Hills, 76180 Texas, U.S.A.
Phone:
800-879-9756
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My father had a stroke in May of 2006 and I had to quickly move 1200 miles to be closer to him, find an apartment and a job. I contacted Triad/Roadloans to get 2 payments added to the end of my contract and was told there was nothing they could do.

In September of 2006 my father's brother died suddenly and I found myself taking off days to assist them with funeral and other family business. The day my uncle died Triad called me while I was on the phone with the funeral home to get the body moved out of my aunts house and got angry because I could not talk to them about the payments at that time.

When I called back the agent was at lunch so I was given another person who agreed to 3 months added to the end of my contract and told me they would send me an agreement. Nothing was sent so I called back 3 separate times - apparently they were waiting for my September payment to post and once that did they refused to give me the 3 months as agreed to.

Not someone I will do business with again because this should have been something that most companies offer however I had to get 3 months behind before they would agree to anything - cheaper than picking the car up.

S

Dallas, Texas
U.S.A.


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