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  • Report:  #435388

Complaint Review: Triple Alert By Experian - Irvine California

Reported By:
- Tallahassee, Florida,
Submitted:
Updated:

Triple Alert By Experian
experiandirect.com/triplealert/default.aspx Irvine, California, U.S.A.
Phone:
866-369-0417
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I received an offer to sign up with Triple Alert September 2008, as a good faith gesture of the Bank of NewYork Mellon (used by my ex-emplorer ACS). Apparently, Mellon had somehow 'misplaced' thousands of their customers personal information. Triple Alert services were offered as a tool for credit monitoring through the next year or two. No money was involved here, but I still feel a service is owed considering the what Mellon allowed to happen - and even as of today, it isn't even a year.

I set up an account and received my last email notification November 2008. I logged on to my account to verify the email address I listed and could not log in. I sent an email with my reference number assigned and still have not heard a response until today. For the past week, I have been calling this number:1-866-369-0417. It doesn't matter what option I follow, the call is immediately disconnected.

Below is the contact information, that is purely useless:

1-866-369-0417.

[email protected].

ConsumerInfo.com

Attn: Customer Care

PO Box 19729

Irvine, CA 92623-9729

BEWARE!!

Miss qb

Tallahassee, Florida

U.S.A.


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