- Report: #876100
Complaint Review: Tronix country LLC - Springfield, Va Internet
Reported By:
Audrey L -
houston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tronix country LLC
8001 Forbes Place Ste 211 Springfield, Va, Internet, United States of America
Phone:
866-774-7254
Web:
Tronix country.com
Categories:
Business Rating:
(0)
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Tronix country ,LLC Scammed me out of money, Internet
Tronix Country advertised several electronic equipment promotions TV, which I optioned a computer and the promotion equipment would be a smaller TV and camcorder, printer, and ipad. They withdrew monies from my bank twice a month and increased the amount in the first month promising to deliver merchandise sooner. That was in October of 2011. I didn't rceive equipment by December and they refused to refund my money. They will give store credit. i asked them if i didn't like the customer service in the first place why would I want to continue dealing with them in store credit.
I started back allowing them to remove money twice a month thinking maybe I'll get the computer and go on with my life. The computer was to be a Christmas present for my daughter, who needed for college. They continued to withdraw money from my account by March I still had not received any equipment. They were asking me to refax same forms over and over, saying they couldn't receive faxes well. This is an electronics company who cannot receive faxes. I would like to file a class action lawsuit other interested parties please respond.
I started back allowing them to remove money twice a month thinking maybe I'll get the computer and go on with my life. The computer was to be a Christmas present for my daughter, who needed for college. They continued to withdraw money from my account by March I still had not received any equipment. They were asking me to refax same forms over and over, saying they couldn't receive faxes well. This is an electronics company who cannot receive faxes. I would like to file a class action lawsuit other interested parties please respond.
2 Updates & Rebuttals
Tronix Country''s Response, Please R
Springfield,Virginia,
United States of America
Tronix Country's Response
#2UPDATE Employee
Wed, May 09, 2012
Tronix Country provides equal access to credit for all individuals, irrespective of past credit problems.
The companys proprietary no-credit-check system gives people a chance to get financing when traditional lenders wont. Our program is simple, all that we ask is you build a short consecutive payment history (without interruption) and we will finance your purchase. Tronix Country tries to give the very best service to all of its several hundred thousand customers.
If you believe the service you received from Tronix Country was not satisfactory, please send the company an email to [email protected]. Please be sure to include your name, the best phone number you can be reached at and any other contact information that will help us identify your account. A representative will respond and address any concerns you may have. We even invite you to post the outcomes on this website, so other people can see how responsive we are and how we work with our customers. We recognize the trust that our customers give us while establishing a payment history and we appreciate the opportunity they give us to serve them. We look forward to being responsive to all postings made by customers on this website.
kathyhart21
brooklyn,New York,
USA
i was ripped off also as you can see
#3General Comment
Mon, April 30, 2012
well its like this we called tronix country to get a 50" plasma tv and we did recieve the tv it worked for 5 hours then the tv went black we just got the tv on the 25 of april 2012 we called tronix company they didnt want to help us so we call the company name on the tv which is LG and they sent a repair man to see what the problem was the first repair man came thursday april 26 2012 and said they had to replace the i gues its called the mother board
so the repair man came back today april 28th 2012 and he still couldnt get a picture so now the repair man said he has to replace the panel of the tv we paid almost $800.00 on this tv and we still cant watch it for another week thats how long its gonna take to get fixed tronix country sent us a tv that only worked for 5 hours grrrrrrrrrrrrr tronix also promise us free gifts and we didnt recieved any of the free gifts yet i so mad please help
ty donald hildreth
kkathy458@msn
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