- Report: #462172
Complaint Review: Tropical Grand Vacations - Longwood, Florida
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Author Confirmed
Why?
Tropical Grand Vacations
851 East SR 434, Suite 120 Longwood,, 32750 Florida, U.S.A.
Phone:
1800638753
Web:
N/A
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Business Rating:
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Tropical Grand Vacations not contactable wouldn't allow me to cancel Longwood, Florida
I was telephoned early one morning and was unfortunately vulnerable. I purchased accommodation packages as I was planning a trip to the USA anyway. There was a 30 day cooling off period. The material did not arrive in Australia within that 30 days.
I e-mailed them saying that I wanted to cancel, but got no response. I contacted my credit card company and disputed the payment. I was to send the accom. vouchers back to the USA. My father became critically ill during this time and subsequently passed away. I did not manage to get my paperwork back within a reasonable time frame and the payment was allowed through. I have since tried to contact the company but to no avail. No response to e-mails and the telephone is not answered. International directory does not have this company listed at the FLorida address. Has anyone got their money back from these people?
Kilston
DALYSTON
Australia
I e-mailed them saying that I wanted to cancel, but got no response. I contacted my credit card company and disputed the payment. I was to send the accom. vouchers back to the USA. My father became critically ill during this time and subsequently passed away. I did not manage to get my paperwork back within a reasonable time frame and the payment was allowed through. I have since tried to contact the company but to no avail. No response to e-mails and the telephone is not answered. International directory does not have this company listed at the FLorida address. Has anyone got their money back from these people?
Kilston
DALYSTON
Australia
