- Report: #424092
Complaint Review: Turntable Basics - St Paul Minnesota
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Turntable Basics
550 N Lexington Pkwy St Paul, 55104 Minnesota, U.S.A.
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Turntable Basics payed $24.00 with paypal for cartridge alignment tool he got my money i got no tool will not replay to email St Paul Minnesota
i ordered a cartridge alignment tool from turntable basics and payed for it with paypal never received tool and can get no replay sending email.
lost $24.00.
Eldon
lincoln, Nebraska
U.S.A.
lost $24.00.
Eldon
lincoln, Nebraska
U.S.A.
1 Updates & Rebuttals
Turntable Basics
St Paul,Minnesota,
This item was backordered and has been shipped
#2REBUTTAL Owner of company
Wed, July 24, 2013
Turntable Basics has served more than 50,000 customers in the last 12+ years. I stock more than 300 products and from time to time, some items are backordered. In the past, when orders are backed up and production, packaging and shipping all need to completed, email has been allowed to fall by the wayside. This is a one person operation, and there usually are not enough hours in the day to remain caught up on daily and long-term business tasks, particularly during times when the house or the car have required extensive repairs. I would like to convey my most sincere apologies for this lapse in judgment. Customer communications has been moved to the top of each day's priority list.
