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  • Report:  #373200

Complaint Review: TWX Magazine 800-642-5640 800-205-9198 800-973-2664 877-813-0320 - Stamford Connecticut

Reported By:
- Phoenix, Arizona,
Submitted:
Updated:

TWX Magazine 800-642-5640 800-205-9198 800-973-2664 877-813-0320
Stamford, Connecticut, U.S.A.
Phone:
800-642-5640
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A bill came in the mail of a credit card I never use (and thought I had closed). On it were just three charges. All three were for Magazine subscriptions that I never signed up to renew. A total of $106 was charged.

The descriptions each started with TWX and had little detail as to what I had been charged for. My Credit Card Statement had three phone #'s to call for each charge 800-642-564, 800-205-9198, & 800-973-2664. All led me to the same INSANE voice mail system. There are no human operators to reach, it just keeps going and going and going. I tried for two hours to reach someone to speak with. It was pointless.

I then called one of the magazines directly and asked what company did the renewal (she politely told me that I would have to contact that company to cancel my renewal). I was given a new phone number 877-813-0320. With hope I called, only to get the EXACT same voice system.

I've now called my credit card company and am filing a fraud case to have the charges removed and then will cancel this credit card.

Dana

Phoenix, Arizona

U.S.A.



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