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  • Report:  #1091742

Complaint Review: Txu energy - Dallas Texas

Reported By:
Sandy - Pasadena, Texas,
Submitted:
Updated:

Txu energy
P.O box 650700 Dallas, 75265 Texas, USA
Phone:
1800-818-6132
Web:
Www.txu.com
Categories:
Tell us has your experience with this business or person been good? What's this?

About 4 months ago I sign up for txu I should of look at the reviews first now I'm regretting they are charging me a 400 dlls deposit they say that I'm paying late but they never told me that when I called customer service it sound it like they were in a different country and they didn't help me they said if I cancel my services they will charge me another 400 dlls for terminating t contract, I Am so upset bcuz when I sign up they never told me this and now I'm stuck with them because I  cant afford this and I don't want t screw up my credit!



1 Updates & Rebuttals

Anitra

Texas,
TXU Energy: Here to help

#2UPDATE Employee

Tue, October 15, 2013

Hi Sandy, we’re sorry for any inconvenience this has caused.  We’d like to review your account to see if we can determine what may have occurred.  If you would email us your account number and contact information to [email protected], we’ll contact you to help.  We look forward to hearing from you!

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