- Report: #794477
Complaint Review: TXU ENERGY - Internet Internet
Reported By:
ballymote -
plano, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TXU ENERGY
Dallas, Texas Internet, Internet, United States of America
Phone:
Web:
http://www.txu.com/
Categories:
Business Rating:
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TXU ENERGY BEWARE TXU Welcome Bonus is a SCAM!!! Internet, Internet
TXU deceived me to enter a 2 year contract with them with a promise of $150 prepaid visa card which TXU did not send. I called them up and told me that my account is not eligible te receive any welcome bonus since it already lapsed the 120 days for me to make a claim. How do I know that there is a time limit to make a claim? It was never explained to me when I signed up that I have to file a claim in order to receive the welcome bonus!!! I was told that I will receive a prepaid visa card in the mail. Shame on you TXU!!!
1 Updates & Rebuttals
Greg@TXU
USATXU Energy
#2UPDATE Employee
Thu, November 03, 2011
I am sorry to hear about your issue. I would like to see if I could help.
Please email me at [email protected] so we can discuss.
Thank you,
Greg
TXU Energy
