- Report: #1441279
Complaint Review: Uhaul in Scottsdale Az - Scottsdale Az
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Uhaul in Scottsdale Az
3033 N Scottsdale Scottsdale, 85251 Az, United States
Phone:
480-941-0483
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Uhaul in Scottsdale Az Said I had an accident with her vehicle when I did not Scottsdale Az
I rented a truck to move with when I brought it back they said I had an accident and pointed out a big hole at the top of the loading door someone else used it to drive to the storage unit I assumed it was them. My roommate told me that when I got the truck and pulled up the hole was there already so there was no way any of us could’ve done it because it came here like that.
They never had me look at the truck to see if anything was wrong with it like most rental companies do. They said it’s going to be $600 but you can make payments before I knew that everyone said the truck was like that when I pulled up I had already given them $200. They completely ripped me off first they told me they couldn’t even open the door and I said I just got done opening the door we went in the back and he pretended like it was so hard I just pushed it up it went up. I believe it is a total scam it was the U-Haul company in Scottsdale Oldtown.
Do not use them stay away it’s a scam something was not right about the whole situation. They didn’t ask me did someone else drive plus I paid for extra insurance but they told me it wouldn’t cover this particular item I’m not paying anymore I will go to court on this one if they push it I believe they are all liars there. They also pulled it up on the camera he said he would but it’ll take you 20 minutes it took him five but you read really could not tell there’s so many different things you can do with the camera and the video playback I have one I have a security at my house so I know and I told him this I know they ripped me off.
1 Updates & Rebuttals
Perry Mason
United States"They Never Had Me" ???
#2Consumer Comment
Thu, May 03, 2018
Did you ever, for one split microsecond think since YOU are the person on the hook for damage, that YOU should have performed a pre-rental inspection so that YOU could point out to them areas of pre-existing damage??? I mean, that would be the COMMON SENSE thing to do since YOU are on the hook! If they would not do the inspection with you or fail to note the pre-existing damage on the contract, then you WALK OUT! What is wrong with you people??? You have absolutely zero defense here! You cannot prove they knew about this damage before you signed the contract!
