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  • Report:  #1450989

Complaint Review: Ultimate Used Autos - Vancouver BC

Reported By:
Asia - Calgary, Alberta, Canada
Submitted:
Updated:

Ultimate Used Autos
Vancouver, BC, Canada
Phone:
(855) 306-1844
Web:
https://www.ultimateusedautos.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I have posted my car on for sale in December 2017 and this company(Ultimate Used Autos) contacted me saying that they have a potential buyer for my car and I refused it at first and after a day they contacted me again begging me that i should let them to have business with me. And I fell for it as my mom was sick and I told them that I need to sell the car to travel. They promised me that my car will be sold within two weeks as I informed them that i need money within two weeks or else I will not sell my car. They assure me that there is fee that they are charging me is fully refunded whether my car is sold or not.

 The Sales rep name Tiffany said these are my words to you that your car will be sold in two weeks. She never introduces me that they are an advertising company, all they told me that they have a buyer which sounded like they are car selling company but they not. She never told me that they will charge me in $USD, she made every possible lie/misleading information to make that sale as she was taking the advantage of my situation. She told me i need to sign a permission from that i am being accountable to hand them over the car once they have done their process for the buyer but after a while, i figured out that was a contract after a while

They will give you a bunch of fake names, even though it is all the same person you are dealing with. Don't fall for it its completely Fraud. They will be very reluctant to issue any kind of refund, even during the 3 day cancellation period where you should only be charged USD$195 as per their terms and conditions which I contacted them within 3 days of time to cancel the contract but they still did not as they kept saying that the buyer is in the process with the bank to get the loan.

They use the same email [email protected] and [email protected]. All they send you is pre-drafted emails. 

Their sales Rep James is very Rude he will call you every name on this earth just to shut you up.

I have asked my phone calls records to proof them what I was promised but they refused because they are liers.

So please don't fall for it.



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