- Report: #1431524
Complaint Review: UMB Bank Health Savings - Kansas City Missouri
Reported By:
Jenn -
New York, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
UMB Bank Health Savings
1010 Grand Blvd Kansas City, 64106 Missouri, United States
Web:
umb.com
Categories:
Business Rating:
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UMB Bank Health Savings, UMB Bank, UMB Financial Corp. UMB Financial Services, Inc. UMB Bank Erroneously Deducts Monthly Fees from HSA Accounts with Min Balance Kansas City Missouri
Through my former employer, I had an HSA account with UMB Bank. When I left my job, my UMB Health Savings account balance was $3001.88.
Subsequently, UMB enacted a policy that accounts with a balance LESS THAN $3000 would be subject to a monthly $2.50 fee. As my account balance was over $3000, I did not move or transfer my account.
A year later, I noticed that my account balance was $2968 -- UMB had been deducting a monthly fee of $2.50 from my account despite the fact that my account was initially above the minimum balance.
Presently, my account balance is $2964.88.
