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  • Report:  #553735

Complaint Review: UnbeatableSales Inc. - Internet

Reported By:
tatwood - Florence, Massachusetts, USA
Submitted:
Updated:

UnbeatableSales Inc.
195 Lehigh Ave., Suite 5 08701 Internet, United States of America
Phone:
732-363-0606
Web:
www.unbeatablesales.com
Tell us has your experience with this business or person been good? What's this?


8:47 AM I ordered a pair of boots on Amazon website. Received order confirmation from Amazon



            Boots   $73.91



            Shipping: $38.09



              Same day   8:57 AM:



            I sent an email to Amazon:



"Please cancel order. Shipping WAY too high



                9:15 AM:



I called Amazon to confirm the order would be cancelled. I was told I would need to cancel it through UBSales.



            9:20 :



I called UBSales and I was told I had to cancel through Amazon.



Many phone calls/emails later:           



            12:25  PM:



Received  order confirmation from UBSales:



Reference #682534  Please allow 3-8 business days for your order to ship.



            1:29 PM   Email from Amazon.com RE:order numberxxxxx



UBSales has your order information and can cancel it for you if it hasnt shipped.



            Dec 21 5:01 PM Email from Amazon.com:



Today UBSales  shipped  your order .



            5:52 PM   Email from UBSales:



We received your request to cancel your order. Unfortunately your order has already been shipped and cannot be cancelled at this time.



December 22  Boots arrive. I refuse delivery.



December 22 from UBSales



 Directs me to:



http://www.unbeatablesale.com/shippinfo.html



Dec 23 from Amazon



I understand that you have already refused the package. As soon as the package is returned to the seller, a full refund will be issued to the same payment method used.



Dec 31  Email from Amazon.com:     Item Refund:  $55.43



As you can see from UBSales 'Return Policy', the buyer cannot cancel an order even minutes after it is put in through Amazon. If they refuse delivery, they are assessed a return fee, the shipping fee and a 25% restocking fee. If they accept delivery and get a Return Authorization from the vendor, they are still assessed the original shipping fee as well as paying for the return freight and insurance. So they stole $56.57 from my debit account.



Here's an example that is currently on the Amazon site for boots from UnbeatableSale.com:



           [Price: $85.20 + $42.09 shipping]



Shipping cost in very light print



 





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