- Report: #268576
Complaint Review: Unified Services - Las Vegas Nevada
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Unified Services
5940 South Rainbow Blvd. Ste. 2007 Las Vegas, 89118 Nevada, U.S.A.
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Unified Services Harrassing calls Insistant persistant and bothersome Ripoff Las Vegas Nevada
Different people calling from Unified Services had been calling and got my mother to believe she won $1000 internet chopping spree and vacation voucher. She received in the mail: letters from Ultra Thermo boost, Online Advantage, and Callusa, as well as Unified Services. People who called said they were calling from NY, and other states, but caller i.d. showed all calls to come from one number from Florida.
I called United Services (866)904-7796 and spoke to a woman who said she would cancel all the charges, and stop the calls. These calls were many times a day, and often early in the morning. Many times at 4 and 5 am. I also reported them to the FCC, and things were quiet for a little while. Now it is starting again, and people are calling from Unifies Services, and bothering her, even though they are told not to call. This time, the caller i.d. says "private number", so there is no phone number listed on the caller i.d.
Aileen
Hilo, Hawaii
U.S.A.
I called United Services (866)904-7796 and spoke to a woman who said she would cancel all the charges, and stop the calls. These calls were many times a day, and often early in the morning. Many times at 4 and 5 am. I also reported them to the FCC, and things were quiet for a little while. Now it is starting again, and people are calling from Unifies Services, and bothering her, even though they are told not to call. This time, the caller i.d. says "private number", so there is no phone number listed on the caller i.d.
Aileen
Hilo, Hawaii
U.S.A.
1 Updates & Rebuttals
Michelle
Las Vegas,Nevada,
U.S.A.
Response
#2UPDATE Employee
Thu, September 20, 2007
Aileen, We found your complaint against our company posted on ripoffreport.com. We apologize for any frustration or concern this incident may have caused you or your mother. Sometimes our sales representatives are calling from different time zones. They are supposed to be conscious of that and not call at inappropriate hours. Please e-mail me with your mother's name, address and phone number and I will make sure her name is taken off our calling list. Following is some information regarding our company and the different services we offer. Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers. Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month. The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like. Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free. Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. The only reason why a customer would be debited is because they failed to cancel in the allotted trial time period Our company prides itself in our excellent customer service. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Please contact us with any further questions or comments. Sincerely, Unified Services Customer Service (866) 904-7796
